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Totally different footer showing when logged into a customer account

karliskreslins00karliskreslins00
in WooCommerce

Hi!

I have an issue when a customer is logged into their account they see a totally different footer than is applied to the site entire site via templates.


Please help me to fix this because this I cannot do anything as my footer template is applied to the entire site and I only have one footer template made.

Comments

  • karliskreslins00karliskreslins00

    Site is supplesale.eu

  • PhilPhil

    Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    Also, check if you do not have any caching tools enabled on your server, and if they are active disable them.


    Thanks

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  • karliskreslins00karliskreslins00

    Hi, disabling the caching tool just only hurt the site even more. Now even the homepage without being logged in is messed up without a lot of edited things not showing up. When I turn the caching back on everything works great, except when you log in an account, then a lot of edited changes just disappear. Not all but a lot. Any ideas how to solve this?

  • PhilPhil

    Can you send screenshots showing the differences, please?

    Can you also disable it for a while?


    Thanks

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  • karliskreslins00karliskreslins00

    Disabled it, will see how it looks in a few hours. The differences are in a few elements not all. For example footer is totally different than the applied one. It loads like it was when I started designing the template. Another difference would be that the mega menu loses it's original background and font.

  • PhilPhil

    Can you attach screenshots showing that?

    They would help me to know what places to check and how they should look.


    Best best regards

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  • karliskreslins00karliskreslins00
    Screenshot 2022-11-16 at 18.27.13.png
    Screenshot 2022-11-16 at 18.27.27.png

    Here are 2 examples

  • PhilPhil

    It does not look at all to me when I open your website. Did you bring back the modified be.css file?

    There is a possibility that your website changes the URL from http to https, which is incorrect, generates a mixed content error, and styles are not loaded correctly.

    Your htaccess can redirect your website to https, so you should edit it and change it to http.

    https://www.freecodecamp.org/news/how-to-redirect-http-to-https-using-htaccess/

    If this does not help, it would be best if you contact your hosting provider, and they should be able to help you with it.


    Best regards

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  • karliskreslins00karliskreslins00

    Hi, yes it did not look that way because I turned back on the caching plugin. Whilst the caching plugin is on the only style differences are when you login into an account. I have just added the code in the file so let's see does it help. I also have turned on HTTPS enforce with my hosting provider. Is that ok?

  • PhilPhil

    Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please make sure that the data you are sending are complete and correct.

    Thanks

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