Account menu not translated
Latest Betheme version, Latest WP and Woocommerce.
PHP 8.0
Nl_nl version
All links in the account button (man icon) of the top of the page remain in English (Dashboard, Orders, Downloads, addresses, account details). They are however translated. If you click on account details, you get the same menu and everything is translated as supposed to be.
No caches, tried without any plugin active.. same result.
Website : https://brokjesenzo.be/
PS : same problem for Cart popup in the header. In the popup everything remains in english, if you go to details all is translated well.
Comments
Hello,
Please, turn off all of the plugins except basic WooCommerce without additional extensions, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
Hello Phil,
Disabled Theme caching
All plugins disabled except Woocommerce standard. Still same problem.
Child theme (standard Betheme Child) deactivated and Main theme activated . Still same problem.
I have no caching on the site or the server for development purposes.
Any more suggestions ?
Thx for your help.
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please make sure that the data you are sending are complete and correct.
Thanks
We found out that this problem is present with Contact Form 7 active.
To check the root cause, we need your FTP access.
Please, send it as you did previously with dashboard access through a contact form. Remember to attach a link to this forum discussion.
Best regards
Sorry, but the FTP account you sent is not working.
Please, send it again, but before, ensure that it is correct.
Thanks
The second FTP you sent was not working either, but we managed to fix it another way.
Please, check your website.
Best regards
Hello ,
That strange as i login with the same FTP credentials. Do you get an error ?
Problem is still the same on website. See attachement. Account popup is not translated.
Did you update Betheme in the meantime?
If yes, it erased the modification I made in the theme files. I added it again.
Please, recheck that.
Thanks
Perfect !!
Maybe you can let me know what the changes are, so we I update again i can adapt ? Or is this something that will change in a future update ?
Thank you
We will add this fix in the upcoming update, so you should not worry about this.
Best regards