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Cannot edit the content

footprints747footprints747
in BeBuilder

Hi

I installed the demo site and attempted to edit the content by clicking on the pencil icon to edit the text, but it's just blank pitch black on the left and I can't edit it.

I tried several different browsers, but the results were the same.


Could you please fix this bug so I can edit the content.


thanks

T

Screen Shot 2023-01-23 at 6.25.00 PM.png


Comments

  • PhilPhil

    Hi,

    Do you have the newest version of Betheme? If not, please, install it.

    Also, please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • footprints747footprints747

    What version is the newest?

    My version is V26.7.

    Just purchased this them a few days ago so I assume it's already the latest one.


    I also found another issue in the main slider. Tried to edit it in Slider Revolution but it also shows blank :(

    Tried in several browsers, also show same thing.

    Screen Shot 2023-01-26 at 2.37.32 PM.png


    Any suggestion on fixing this bug?

  • PhilPhil

    Hi,

    I can see that you created a second topic regarding Slider Revolution, and I will answer you there.

    Do you still have the problem you mentioned in the first message?

    If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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