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Product templates not imported after latest update to version 26.7.3.1

office422office422
edited February 2023 in Updates & Changelog

Hi guys,

Great job on Betheme! However, I think there are some bugs in the latest update. I'm having trouble importing the Single Product Template to the Single Product WooCommerce page.

All of the product pages have the same description. You can see what I mean by checking out this link: https://gronest.com/test/products/

I would really appreciate your help with this.

Best regards,

Eugen


templates_2.png
templates_1.png
templates.png

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Comments

  • PhilPhil

    Hi,

    Description of the product comes from the description you set in the product edit.

    Please, check the following video tutorial:

    https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • office422office422

    Hi,

    Thanks for reply.

    I use description from Single Product Template. I choose Template from Custom Single Product Template (check previous image) but it's not updating in the Product Page.

    Please, check if it's everything is ok with the last update.

    Eugen

    P.s. I do exactly like in video you sent me.

  • PhilPhil

    Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please make sure that the data you are sending are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PhilPhil

    Your template does not contain a Product content element, so it does not display a product description.

    The template is global and is shared with all products you set in the condition, so every Column Text element you put there is shared with all products.

    You should add a Product content element to your template and put the product descriptions directly in the products.

    image.png
    image.png

    Also, all your templates are assigned to All products, so the older template is overwritten by the newer one.

    image.png

    Please, check the video tutorial I have sent again. It is well explained how templates should be created and how they work. ?


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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