Pre-build website not installing
Hello, I'm trying to install the pre-built website "clothing store 2", but the process gets stuck at the "content" step. I even left it overnight to see if the content went up, but it didn't help.
What could be happening? Attached are prints of the screens until reaching this stage and system status.
Comments
Hi,
Do you have the newest version of Betheme installed?
If not, please update it, and recheck if the problem persists.
If yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you are sending is complete and correct.
Thanks
Hello,
Theme version is 26.7.4.
I´ll send you acess to wordpress dashboard,
thank you!
Sorry, but you did not attach a link to your website anywhere.
Can you send it here, please?
Thanks
Hello, it´s
http://sakuracolor.com.br/
Sorry about that
Sorry, I forgot to ask you to send FTP access.
Please, send it as you did with the WP dashboard through the contact form. Remember to attach a link to this forum discussion.
Thanks
Hello,
FTP access sent!
Your server is poorly configured, and it cannot proceed the installation process.
Please contact your server administrator, and ask to increase the max execution time (on the server configuration side).
Thanks
I´ve contacted the server administrator. As soon as i get an answer i´ll let you know.
Thanks
Hello,
The server administrator answered as follow:
"Since your plan is a shared environment, I followed the limit of php directives below:
max_execution_time 90
max_input_time 90
memory_limit 512M
post_max_size 50M
max_input_vars 1000
upload_max_filesize 50M"
Hope that it´s enough to finish installing the revolution slider.
Thank you!
Please check it out, and let me know.
However, please notice that it is related to the server configuration on which we do not have an impact, and our help is limited in this area.
Best regards
Hello, I managed to import a revolution slider (sporthero) and it worked. I can work from now on, thank you!
No problem.
Glad I could help.
Best regards