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Mask shape and color of shape divider deleted when using WPML

metasignmetasign
in Theme support

When I use a mask shape for my image using WPML and switch to another language, the shape is deleted from te settings of the image.

Also when I use shape dividers for my sections something strange is happening when I go to another language and edit the page. The shape dividers remain, but de defined colors disappear.

Any ideas how to fix this?

Comments

  • PhilPhil

    Hi,

    Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

    It is always a good idea to also attach a screenshot showing your issue.

    Before that, please open translated version of your pages, update it, and check if it work correctly then.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • metasignmetasign

    Attached are the screenshots. As you can see the NL page is ok, but when I edit the EN of the DE page the colors of the masks disappear.

    This is the link to the page:

    [Links visible only for registered users]

  • PhilPhil

    Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at [Links visible only for registered users], and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you are sending is complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • metasignmetasign

    Sorry for my late reply. It seems that the problem is solved since some updates. Not sure which one did the trick, but everything is working now as it should.

  • PhilPhil

    Great to see that.

    If I can help with anything else, please, let me know.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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