SEO 3 full site not downloading

Comments

• Phil

  April 2023

  Hello,

  Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

  Moreover, if you use a child theme, switch to parent, and recheck it.

  Also, ensure that you have the newest version of Betheme installed.

  
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• natelanglois7

  April 2023

  It will also not let me update. I keep getting the error message "An error occurred while updating Betheme: The package could not be installed. The package contains no files." I am not sure what to do
• Phil

  April 2023

  This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

  If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

  After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme a couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next