Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Because you faced with such a weird issue, which we believe has nothing to with the BeTheme itself, we recommend the following steps:
1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly.
2. Remove all 3rd party plugins (including cache of course).
3. Make sure, there is no additional cache stuff on server side.
Another person manages the mailbox, and if you did not attach a link to this forum discussion, I did not receive them.
However, did you follow the suggested steps?
Moreover, there is a possibility that your website changes the URL from http to https, which is incorrect, generates a mixed content error, and styles are not loaded correctly.
Your htaccess can redirect your website to http, so you should edit it and change it to https.
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Thanks
www.yskrt.de
Your website looks like this to me.
Are there any steps to reproduce this issue?
Best regards
Sometimes ist randomly Broken, i dont know how to reproduce it :/
I just noticed the error also occurs when I use Ctrl+Z in the bebuilder
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Done :)
Sorry, but we didn't get any message from you yet.
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Be sure that you sent all of the required information mentioned in the previous message.
Thanks
You already sent me an answer im not happy with:
Hi,
Because you faced with such a weird issue, which we believe has nothing to with the BeTheme itself, we recommend the following steps:
1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly.
2. Remove all 3rd party plugins (including cache of course).
3. Make sure, there is no additional cache stuff on server side.
Hope above steps would help you a lot.
-------------------------
Best regards,
Muffin Group team
Another person manages the mailbox, and if you did not attach a link to this forum discussion, I did not receive them.
However, did you follow the suggested steps?
Moreover, there is a possibility that your website changes the URL from http to https, which is incorrect, generates a mixed content error, and styles are not loaded correctly.
Your htaccess can redirect your website to http, so you should edit it and change it to https.
https://www.freecodecamp.org/news/how-to-redirect-http-to-https-using-htaccess/
Best regards