Changed Domain

Hi,


Pretty much straight away after agreeing to pick the 1 licence option, I changed my mind with regards to website domain name, so I changed it and transferred it over to the wordpress site that I was using for the BeTheme Template.


My only issue is, the folders then got all messed up so Images were missing, history restoration wasn't working and was going really slow.


I then thought, well... it's a new site I don't mind starting fresh, Let's refresh and delete all content via the theme options...


That didn't work either, the folders were so corrupted at this point, it wasn't even deleting everything and still had the same problem + more.


I want to know what I can do now, along with IONOS having global outages at the moment, if i decided to start fresh with a new host, can I simply transfer my licence to the domain under a new host, even if it was different from the original domain I paid for as the licence? As i'd like to be clear I WILL NOT be using the domain I originally signed up with, that was just a trial domain. I very much want to use my licence for my now confirmed domain.

Comments

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.