unable to create content using bebuilder
We are unable to create content using bebuilder. We create a new page and then publish it, but none of the content that we created shows on the page, and has gone when we edit the page.
We had a lot of problems with the site and asked our infrastructure support team to have a look. They discovered that there were a lot of entries in the wp_posts database table with 0 as the post ID. They cleared them out, switched on 'auto increment' for the ID field and created a table index using the ID field, since it is supposed to be unique.
That solved some of the problems we were having, and we wonder if it may be part of a bigger problem that is causing bebuilder to lose content.
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Thanks
The site is at https://www.pieds-noirs.stir.ac.uk
I can create an admin user for you if necessary.
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Thanks
I have created a new page (BeSupport test page), and all the content was added, and updated properly.
Are there any extra steps to reproduce this problem?
Best regards