UI icons and sample images are non existent
The User Interface icons are not showing up and the sample layout images are not populating. How do I fix this?
Thanks for the help.
The User Interface icons are not showing up and the sample layout images are not populating. How do I fix this?
Thanks for the help.
Comments
Hi,
This could mean that the theme package was not fully installed.
Please download a fresh copy from ThemeForest, and install it.
If this will not help, contact your hosting provider, and ask them to look if your server does not block it.
Best regards
I'll give that a try. Thanks Phil
I reinstalled the theme and it did not resolve the issue.
I also reached out to my hosting provider and they said there are no services currently being blocked.
What alternative solutions are there? The UI is basically unusable without the icons
For additional info, when I try to "open the image in new tab" that is currently not showing, I get this error message
"HTTP Error 404.3 - Not Found
The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map."
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It also lists the image's requested URL and lists the Physical Path
Both seem accurate.
And when I check the wp-content folder with the assets the .svg is properly there and correct.
The builder is for some reason not able to retrieve the file that is currently there.
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Therefore, please ensure that the data you are sending is complete and correct.
Thanks