Errors on new update
the section loop doesn't filter the categories on some places, can you help me please?
I have to reload each of the sections again?
the section loop doesn't filter the categories on some places, can you help me please?
I have to reload each of the sections again?
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you are sending is complete and correct.
Thanks
Okey, my designer sends you that email.
Another problem is on Home! the section loop doesn't show the filtered category of sliders
I have received a message, but the FTP credentials do not work.
Can you ask your designer to resend it, please?
Thanks
Okey!
Sorry, but I still cannot get to your FTP.
Can you check that, please?
Thanks
Sorry, there was a problem on the server, we have passed the data through support again, thanks
We have corrected it.
Please check your website now.
Best regards
Thanks!, what was the problem? Is it something from my website or template?
thanks again
The root cause was in the theme files.
We will also implement this fix in the upcoming update.
Best regards
Thanks!
Could you give me a suggestion on how to make the text column look "full-width" on mobile?
There is no option to enable the Full width for mobile display only.
You would have to enable it for all widths in the advanced tab of the section containing this element.
Best regards
Thank you!
The constructor doesn't filter the category I select. Why is this happening? Previously it didn't happen but I made a couple of changes in the products and their categories, and now the web is broken, it even works very slow... :(
Can you tell me to what "constructor" you refer to, please?
Can you also attach a link to that page?
Thanks