Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing what you refer to.
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing what you refer to.
Thanks
Hello,
Sorry for lacking details, here is url https://veevee.store, cannot click the buttons in the login popup.
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you are sending is complete and correct.
Thanks
I have checked your website now, and this popup works correctly for me. Did you handle it in the meantime?
Also, this popup is not controlled by JS but by PHP, so delaying JS does not affect it.
Best regards
Hi,
No I did not do anything, I double check either. In the homepage maybe it works, but other it's not. Would you please check it again?
I was able to reproduce it now, but only for a brief time and only on Chrome.
It might be related to the OTP Login/Signup Woocommerce Premium.
Please disable this plugin for a while, and check if the problem persists.
Thanks
Yeah, you're right. I will take a look at that. Thanks.