Shopping Cart
Hi.
My shopping cart icon, up at right in the menu, do not actualize when a user ad a product to their shopping cart... and when it does (after a reload) the price its ok, but not the quantity (always shows 0).
Could it be a problem of js or something like that?
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
But before please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
Hi there, the link is https://thesimpleborn.es viewpass BIA305190519#
I´ve done all that you said before, there is not a child theme running, is the parent. It´s not in maintenance. I´ve turned off all the plugs and refreshed our cache... It doesnt work...
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
All done ;)
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Thanks
Hi Phil.
From Themeforest ([email protected]) I´ve recieved this email:
Hey,
I have passed your details to person responsible for your topic and he should respond very soon on support forum.
After this message, I received them.
However, I cannot log in to your WP dashboard.
Can you disable it for a while or whitelist a country? We are located in Poland.
Thanks
Done, deactivated from hosting side.
We are checking this.
I will let you know when we find out what might be causing it.
Best regards
We have corrected it on your website.
Please check it out.
Best regards
Hello!
Now i works! thanks. But now i have another problem. The woocommerce order button disappears when in cart page i try to end my order ¿Do you know why is this happening? Thanks
The following CSS code hides it:
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
All set, thank you a lot!