Background
Hello Support Team,
I'm reaching out regarding an issue I've noticed on my website, https://sportwagenservice-schreiber.de. While the carbon background appears crisp and stable on desktop, it becomes blurry when viewed on mobile phones and tablets.
Can you please advise on how to fix this issue, so the background remains sharp across all devices?
Thank you for your assistance.
Best regards,
Comments
Hi,
Am I seeing right that you use an iPhone?
If yes, iOS does not support fixed background position, and that is why it does not look correct.
You should change your background position to make it look correct.
Best regards
Okay, what other option do I have then on the iPhone even with iOS to have a permanent carbon background ? please for a quick solution
As I mentioned before, you need to change the background position to another than fixed.
Best regards
Thank you for pointing out the issue with the
background-position. As you suggested, I have changed the setting fromfixed. However, I am still facing difficulties in keeping the background stable. Could you please provide further instructions or recommendations to ensure the background remains consistent and stable?Can you explain that in more detail, please?
How would you like it to look and behave?
Best regards
Thank you for reaching out. If you take a look at our website, sportwagenservice-schreiber.de, you'll notice that we have implemented a fixed background feature. This means that the background image remains static while the content scrolls over it. We have ensured that this feature is functional across multiple platforms, including mobile and tablet versions, and is also compatible with iOS devices. If you have any more questions or encounter any issues, feel free to contact us
You can try the workaround provided on the following link:
https://codepen.io/callumfindlay/pen/VaYeoW
You should contact your web developer if you do not know how to implement it.
Best regards
It's not possible what other option there is or where to insert the code
You can customize the files with the child theme.
https://support.muffingroup.com/documentation/installation-updates/#child-theme
Best regards