BeTheme WordPress Gone!!

Comments

• Phil

  November 2023

  Hi,

  Which plugin is gone?

  Can you explain in more detail what happened?

  Do you have a backup of your website?

  Did you perform any actions?

  
  

  Best regards

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• csdunlap12

  November 2023

  Phil,

  I believe it's the BeTheme Plug-In. This is the product I purchased: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048.

  We did restored a backup. Looks like the Word Press Server switched it to a new theme Twenty Twenty-Three.

  Any reason why this would happen? I want to make sure it doesn't happen again.

  

  Looks like there's an update to the BeTheme plug-in. Would that have caused it?

  I also get an error message when trying to run the update.

  

  
  
• Phil

  November 2023

  FYI, Betheme is not a plugin but a theme.

  It is hard to predict what caused this issue as there might be various reasons.

  If this happens again, try to memorize the actions you took, and let me know.

  
  

  This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

  If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

  After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme a couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next