Unable to update to 27.3.4
Hello.
At first I thought I had to upgrade the PHP, which I did and still no change and continuously get the "An error occurred while updating Betheme: The package could not be installed. The package contains no files."
After researching the queries in the forum, I looked into the license info.. After downloading all the files, I also noted the file with the Purchase Code (Envato) and when I go to this link: https://api.muffingroup.com/licenses/ using the info used on Envato Market, the Purchase Code/Envato Username combination I receive this error "The purchase code has not been used to register Betheme or the username does not match the purchase code" - Please note, I work in Public Relations and the only one who updates my website..
Comments
Hi,
Please deregister your license key through Betheme -> Dashboard, and register it again. You should be able to update Betheme without problems.
Best regards
Perfect, I did as instructed, and now it's fully updated. Thank you
I am happy I could help.
If you have any other questions or problems, feel free to ask.
Best regards