Can't update to latest version

I've read through the articles and nothing has changed on my end. but I'm getting the error:

An error occurred while updating Betheme: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Comments

  • just deregistered theme and tried to apply the purchase code again and it's not letting me. I read to do that in another article as something that might help.

  • just got it updated by figuring out the deregistration process and now the site is broken. This is a disaster.

  • Hi,

    Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

    It is always a good idea to also attach a screenshot showing your issue.

    Thanks

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