Section Background-image not visible in laptop, tablet and mobile
Hello.
We have in the section background an image, in desktop, laptop, tablet and mobile; 1300x866 and size: contain, no-repeat, top-center, attachment default.
But, Is not visible in laptop, tablet and mobile.
How can we make it visible?.
Thanks, in advance.
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Thanks
Sorry:
www.ramiromata.com
This is how is seing in desktop:
This is how is seing in mobile:
You have an option enabled that hides background.
Please switch between devices in BeBuilder, and see where you have this option enabled:
Best regards
I can't find any box to unclick it.
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
Sorry, but I cannot log into your WP dashboard:
Do you have the admin panel address changed, or are there some other steps to access it?
Best regards
The link you have sent is correct.
In Betheme -> Theme options -> Responsive -> General, you had this option selected:
I have changed it to Default.
Best regards
Ok. Now background appears.
But in different devices paddings are different. Now I remove all paddings and in tablet and mobile paddings are different and I don't know how to manage it.
You are using placeholders that cause this space:
I recommend removing them. If you used them to position your elements, I suggest checking the following video tutorial:
https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/
Best regards
Thanks.
In tablet this space doesn't disapear.
Thank you very much.
In tablet and mobile this hover color box it's compressed.
1) I can see that you handled it.
2) You have set up custom font size for desktop, but did not adjust it for the rest devices, so they inherit desktop value.
Best regards
In two different tablets, in two different browsers. Any parameter in this fields is.
The result is:
It all depends on the browser width. If it is higher than 960 then the laptop view appears, if it is smaller then 960 then it will be tablet.
Best regards