Margin & padding not saved
Hi,
We have some problems with the BeBuilder from BeTheme.
The paddings and margins are not correctly saved. When i'm adding margin to a section, and i click the Update button, it says that it's saved, but on the front end it's still the same, and also after a refresh with clearing cache. When i refresh the BeBuilder, the padding on the section is gone.
The same thing happens with margins on elements. For example on the divider element i want to set custom margins. But when i click the Update button, the same thing does happen as with paddings on sections. But it's not only on the divider element, it's on other elements as well.
How can we solve this problem?
Thanks in advance.
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Thanks
Hi,
The link is: https://www.uwtuin.nl/
I have attached screenshots before saving and after saving. Those are from the page called "Onderhoud" .
Thanks in advance
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
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Thanks
Did you find a solution for the padding not saving? I'm experiencing the same issue.
Hi @ringringhello,
I did not receive a private message from the OP, so if you are experiencing the same issue, please send us access to your website, as mentioned in my previous message.
Thanks
Hello we have the same problem on https://movemar.com/bg After save the padding for section for desktop padding value is Array. I think the php code is making the problem. We are with 27.4.4 - all the cache and other plugins has been stop for testing, but the problem still persists.
This is the code from bebuilder editing the page.
<style class="mfn-local-style mcbsection610f1286bpaddingdesktop">html .mcb-section-610f1286b { padding: Array }</style>
Here is the code in frontend:
.mcb-section-610f1286b{padding:Array;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px}
The error is that the value is not converted from array to a string format or when converted in js to php. It happens only for desktop. - This happens only on sections.
If you want we can have the page and option of the website exported and send to you.
FYI:
We have also have chosen BeBuilder data storage - Serialized | Readable format, required by some plugins.
Sorry but we cannot give you ftp access to the website.
Hi @Promotinobg,
Unfortunately, without the WP dashboard and FTP access, we are not able to check this issue as we cannot replicate it, and we must check the files to locate the culprit.
Best regards
Hi,
I also have a problem with my margin/padding.
I created my website locally on my Mac using the MAMP Pro software.
I migrated the database using the WP-Migrate-Lite plugin and imported it into the database at my hosting provider.
I uploaded the website data to the web space using Filezille.
After the upload was complete, I adjusted the paths using your "Be Content Builder Migration Tool". So far so good.
But now I've noticed a few things about how the uploaded page differs from my offline version.
The paddings I set in all sections (including in elements such as "Icon Box") were not adopted or were deleted.
The typography I adjusted (font size on mobile devices) of the title of the "Flat Box" was also deleted.
And the logo is not displayed correctly either, despite the path adjustment using your migration tool.
Am I doing something wrong or is this a bug?
It's about the following page:
http://s1021122125.online.de/
It looks like you've been migrating from http to https and some paths have not been changed. Due to that fact, your server, due to CORS, is unable to load some files. We attach the screenshot as proof.
Sorry here in English:
Hello, thank you for the quick feedback.
That's annoying.
Short side information: In my local environment on the Mac I have everything on https and also the final domain will be with https. Only now in the test phase I use a system domain of my hosting provider with only http.
Nevertheless, I would like to understand what exactly I am doing wrong.
After the migration of the database and the application of your tool "Be Content Builder Migration Tool" I still have the problem that in many places wrong paths are stored.
So I open this page with the BeBuilder to investigate the incorrectly displayed elements further.
Here in the example, the wallpaper of the wrap is still with the wrong path. It should actually say "http://s1021122125......" in it.
Why is this not adjusted by your migration tool?
And then it also happens that the margin/paddings are deleted. After the upload, before I open the page with the BeBuilder, it is still displayed with proper margin/padding:
When I start the BeBuilder, all the margin/paddings are deleted:
I had originally set these offline/local:
What is your recommended procedure for migrating a website from local to online?
Thanks so much
Investigating this issue requires logging into your site’s admin panel. If you’re currently working on localhost and want to create a live copy of your site, we recommend using the Duplicator plugin. It transfers both files and the database and also updates all the links on the fly.