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Critical Error on BeTheme dashboard

DutchPCDutchPC
edited July 2024 in BeBuilder

Hello,

I've read it here before, but I haven't seen a solution yet.

I constantly get critical errors when I want to adjust something in the theme options. I also get critical errors indicating that Woocommerce is causing problems. In addition, the BeBuilder does not work most of the time. Keeps loading.

If I disable all plugins and enable them again, BeBuilder works again. But I can't mean to have to do that all the time.

Have latest version of WP, Theme and WooCommerce.


image.png


dashboard error.JPG


image.png

What to do? I run a webshop and that is difficult without WooCommerce.

Our website is:

[Links visible only for registered users]


Regards

Roy

Comments

  • DutchPCDutchPC
    edited July 2024

    After the theme update, the zoom efect is also active again.

    That is strange because i disabled it in the theme options as suggested.

    image.png


  • DutchPCDutchPC


  • AlbertAlbert

    Hi,

    Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at [Links visible only for registered users] and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

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