Updating BeTheme from PHP 5.6

I have just updated the PHP on my server from 5.6 to 8.0 and it seems to have broken the theme. Please could someone take a look at this thanks

WordPress version 6.6.1

Active theme: Betheme (version 10.0)

Current plugin: WPBakery Visual Composer (version 4.7.4)

PHP version 8.3.9

Comments

  • Hi,

    Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

    It is always a good idea to also attach a screenshot showing your issue.

    Thanks

  • Thanks, the site is live at thsltd.co.uk. As you can see its not displaying as expected due to one or more plugins/builder used broken


  • I can see that each of these plugins have been deactivated after the PHP upgrade. Trying to reactivate any of these breaks the site and I have to go back in through recovery mode to turn them back off. I think at this point it will need to update the whole theme and packaged plugins but im not sure how to do this without deleting any of my assets/content

  • First, you should update Betheme. See the following link about the theme update:

    https://support.muffingroup.com/documentation/installation-updates/#theme-updates

    You will not lose anything because all data is stored in the database. Anyway, you should create a backup before proceeding with any update, we suggest using the Duplicator plugin.

    https://wordpress.org/plugins/duplicator/

    When you successfully update the theme, go to Betheme -> Plugins and update bundled plugins there.


    Best regards

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.