Installation stuck on the “content”

I have looked at similar issues before and tried to solve them all, but I couldn't find a solution. I bought the Betteme theme twice, but the installation in 2022 was completely fine. Why are there so many installation problems now? It may be because it is a Chinese customer, and the theme is very good, but I can only choose a refund.

Comments

  • The email has been sent, including FTP, forum link, website account password, license key, and php info. php. The email name is [email protected]

  • I inquired with the service provider and checked that the server network is normal. I also checked that the security group's outgoing direction is not blocked and used a node call test in the Chinese region https://API.muffingroup.com This domain name is also accessible.

    Test results: [Links visible only for registered users]

    Final conclusion

    At present, it seems that my server is restricted by the theme's server. I need to contact the theme service provider to whitelist my server before downloading.

    所以,国内的朋友还是直接退款算了吧。

  • Hi,

    we have replied with further details in private message where we provided all necessary details.

  • edited September 2024

    Thank you for the engineer's patient response. But I still couldn't handle it on my end, so I gave up. I hope the theme gets better and better.

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