Issue header premade theme bedoctor
Hello,
I have just bough the theme and I have been trying to custom colors and logo but I noticed when i try to modify the header is not working properly,
The video show what I do and what happens: https://gyazo.com/631db1feca634821685da3c87a364ea4
Image of the result: https://gyazo.com/5445a6e779b5ad079d19d61955893040
Same happens to the footer
What can I do? (I have control everything you suggested on that previous post: https://forum.muffingroup.com/betheme/discussion/74800/edit-bedoctor-header-template ) and everything is fine from my side
Comments
Hi,
Please go to Settings -> Permalinks, and check if you do not have them set to Plain. If it is Plain, change the structure to anything else.
If this will not help please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Hello,
thank you for the answer, the settings are not in plain I have send you the information via contact form!
Sorry, but we haven't received a message from you yet.
Please check your mailbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you send all of the required information mentioned in the previous message.
Thanks
There is something wrong with your server configuration. Even regular pages do not work. I switched to another theme for a test, and the result was the same:
You should contact your server administrator regarding this.
Best regards
Hello,
thank you very much!