Error: "Updating Failed" after saving changes to a page with Muffin Builder

I currently can't edit pages because when I make changes to Muffin Builder and click save at the top, I get the error message "Updating Failed." Please help!

Comments

  • I would like to add that my theme is an older version. I tried updating, but it broke all the formatting and ruined the pages, so I reverted back. The Betheme Child is the active theme (Version 1.6.1.1) and the parent BeTheme that is installed is Version 21.1.9

  • Hi,

    First of all, you should have the newest version of Betheme.

    If the formatting is broken, it could mean that it is caused by your child theme, so you should check how it looks after switching to parent.

    Also you should disable all of the plugins to see if none of them is the culprit.


    Best regards

  • So I have tried disabling all plugins, problem remains. Updating to the newest version breaks the site regardless of either child or parent theme used. I do not have time or money to rebuild the entire site at this time, but I NEED to make changes to my website. Are you saying I am just screwed?

  • In such case, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, but please provide all necessary details in a message of what steps should we take to recreate same issue as you do so we can avoid confuse and provide best possible solution.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

  • I submitted the contact form. This is urgent, thank you!!

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.