Bug after updating theme?

silviotiago · February 28

Hi,

After updating the theme I just noticed my layout changed.

Example from the builder on how it always was and how builder still shows right now:

https://www.dropbox.com/scl/fi/lrlbine5u7mxao5euty9y/Captura-de-ecr-2025-02-28-s-18.30.50.png?rlkey=2o3mcnvcsi51k5n09zw33eaxj&dl=0

What we see on product page:

https://www.dropbox.com/scl/fi/d8j5xik9swwzjej4jxo88/Captura-de-ecr-2025-02-28-s-18.31.21.png?rlkey=58bynu18uss81kqjzoiw15utr&dl=0

Images are showing vertically instead of 2 per line as always.

This is a template: https://www.jogodigital.com/wp-admin/post.php?post=1426087&action=edit

Product EDIT url: https://www.jogodigital.com/wp-admin/post.php?post=1432967&action=mfn-live-

Product URL: https://www.jogodigital.com/produto/ea-sports-fc-25-premium-ps5/

how can i fix it?

If you need login details they're on this ticket: https://forum.muffingroup.com/betheme/discussion/comment/266126#Comment_266126

Phil · March 1

Hi,

We still have access which you sent to another topic, so we will log in and check what could be causing this.

Best regards

silviotiago · March 3

Hi

any update?

Phil · March 3

Sorry for the longer time of response.

Please check it out now.

I changed Item padding into the Image margin in the Image Gallery element:

Best regards

silviotiago · March 3

But now I have dozens or hundreds of products with that "bug".

Do i need to manually edit them?

Phil · March 4

Thanks for the clarification. I was not aware of that.

Masonry style in the gallery calculates image position with JS. I tried to replicate this issue in my environment, but without success.

There is a possibility that one of your plugins messes with this JS. Please disable all your plugins except basic WooCommerce and check if the problem persists.

Thanks

silviotiago · March 7

Hi

i made a test on my dev website leaving only WOOCOMMERCE active:

https://www.dropbox.com/scl/fi/wuesz3clfq5hqay2zgwi5/Captura-de-ecr-2025-03-07-s-09.49.36.png?rlkey=es4a0sagtkw14y3m73v925ui9&dl=0

The same still happens...

Phil · March 7

Can you send the WP dashboard and FTP access to that test domain, please?

We want to do some testing, and I do not want to mess with your live website.

Best regards

silviotiago · March 7

Already sent.

Phil · March 7

We need some time for testing.

I replicated the entire layout from you, including theme options, and this problem does not happen in my environment.

Anyway, we will keep digging.

Best regards

Phil · March 10

We could not replicate this issue or find what is causing this.

At this moment, we can only give a workaround by using the following CSS code:

.single-product #sc_gallery-2 .gallery-item {
 width: calc(50% - 20px)!important;
 box-sizing: content-box;
}

Please put it in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if it looks better then.

Best regards

Bug after updating theme?

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