customized 404
I designed a customized 404 page and managed to set it as 404-default page in the theme options.
Unfortunately, when I test it, it doesn't show in the same design as in the page I layouted.
This is the version I built: https://penandbreakfast.de/da-ist-was-schief-gegangen/
And this is how it appears when I test the 404-page (for example https://penandbreakfast.de/lala)
How can I fix this?
Thank you and kind regards
Lea
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
What exactly do you mean by wordpress dashboard and FTP access? Do you need my login/password etc?
Yes, that is right.
Thanks
You built this page with Elementor. There is some information that it does not work for a custom 404 page:
If you want to have a custom page use BeBuilder instead.
Best regards
okay thank you!