Popup isn't working
Popups are not working on pages and neither is the standard setup for popups.
Under the create new template.. it automatically opens to "new page option instead of choosing what type of template.
Popups are not working on pages and neither is the standard setup for popups.
Under the create new template.. it automatically opens to "new page option instead of choosing what type of template.
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Thanks
Hi. I have added a screenshot of the page that comes up under templates, when i go to add a new template. The original "popup builder isn't showing up anymore. Website is prattvilleal.gov
All pages are built and live.
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to the parent, and recheck it.
If this will not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks