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The web page can be modified on the computer version but the mobile version cannot be displayed. I have also asked cloudways and turned off the plug-in program to test and found that it is your theme that affects it, so please help me fix this problem

Comments

  • This is also the problem of clearing cache and disabling cache.

  • Hi,

    Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

    Can you provide more details about this message? If you have problems with the cache, you should contact the cache plugin author you use or your hosting provider.


    Thanks

  • It is connected and not offline. There is no problem with the cache or cache plugin. I have tested it and the host provider has tested it. It is not their problem. So it is most likely your betheme theme problem. In fact, I have mentioned the problem before. The web page display on the computer is normal, but the mobile web page display does not have the footer line (the part circled in red). This is my website t-wok.com

  • The only cache option in Betheme is placed in Betheme -> Theme options -> Performance, but by default it is disabled:

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • You hid this section on other devices except desktop:

    I showed it back:

    Best regards

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