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Thumnails Not Showing & Large Nav Arrows on Product Page

inkstudiosinkstudios
in WooCommerce

Hi, the product thumbnails are not showing on idivisual product pages, the nav arrows have also changed. This seems to have happened since a the BeTheme update?

Thanks - Lee

Comments

  • PhilPhil

    Hi,

    Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

    It is always a good idea to also attach a screenshot showing your issue.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • inkstudiosinkstudios

    No problem, please see below:

    When viewed on mobile a big margin has appeared too.

    WhatsApp Image 2025-06-05 at 14.53.11_4d3b9e75.jpg


    https://prebuiltmediawalls.com/media-walls/solare-grande/

  • PhilPhil

    I can see that you use an external plugin for the product gallery.

    Please disable it, and check if the display is correct then.

    If after disabling the layout is fine, then you should contact the plugin author about your issue.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • inkstudiosinkstudios

    As far as I'm aware I have not added any plugin / library for the product slider?

    Was the slider part of an earlier version of BeTheme?

    Thanks

  • PhilPhil

    The construction is entirely different from the single product image in the standard Betheme.

    Please disable your plugins one by one to see if the display is correct after disabling a particular one.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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