Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Sorry, but I received your message beyond my working time, so I could not answer you.
Anyway, you sent an incomplete message as you did not attach an FTP access. If you do not know how to create FTP account, there should be an article about that on your hosting provider's website, or you can contact your hosting provider directly.
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Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Hello, I have sent it to you.
I don't know how to get the FTP access because I use Crazydomains WordPress host, and I can't see the FTP in my Cpanel
I sent you the WordPress login and hope you can help me solve the issue
I waited for about 10 hours, but I received no reply from your support team. I am on a deadline, so I can't wait for the response any more.
The Bebuilder is still not working today, so I have to delete the BeTheme.
Please ignore the previous ticket. I decided to use a different theme for this website.
Sorry, but I received your message beyond my working time, so I could not answer you.
Anyway, you sent an incomplete message as you did not attach an FTP access. If you do not know how to create FTP account, there should be an article about that on your hosting provider's website, or you can contact your hosting provider directly.
Best regards