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Slow website overall - wordpress admin and live website

digitalmonksystemdigitalmonksystem
in Theme support

Hello, i'm experiencing bad website performance.

Both in admin and live website.

After installing query plugin, it shows that theme takes 11.6 seconds to load and it's the biggest component.


Can you please help me fix this?


site url

bas icpatternbl ock. com

Please remove spaces to browse the site.

I have also sent FTP access and wordpress via contact form.


Comments

  • PhilPhil

    Hi,

    The access you sent through private message do not have admin rights, and I could not check anything.

    Please change this user's privileges to admin.


    Thanks

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  • digitalmonksystemdigitalmonksystem

    I have updated the permissions to admin

  • digitalmonksystemdigitalmonksystem

    are you actively doing something right now?

    Because my site went down

  • PhilPhil

    Indeed and we checked that, and after switching to a standard theme, there is no difference. Your server does not handle simple database queries:

    image.png

    You should contact your hosting provider regarding this issue.

    I tried to switch back to Betheme, but the WP dashboard does not load, giving another prove that it is not related to Betheme.

    FYI, I am keep trying to access Apppearance -> Themes to activate Betheme back.


    Best regards

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  • digitalmonksystemdigitalmonksystem

    Is host inger 's managed woocommerce hosting plan good in your experience?

    I will move to them in a bit

  • PhilPhil

    I have no experience with the hosting you mentioned.

    I can recommend Siteground, and you can find a link to it on the right side of the forum:

    image.png

    Best regards

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