Slider appearing on Category pages, but not on Shop main page

Comments

• Phil

  June 25

  Hey,

  Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

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  Thanks

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• Darcane

  June 25

  Thank you, I've sent you the WP Dashboard access. Is the FTP access necessary? This is my client's FTP server with other WP installations which I'm not really comfortable sharing
• Darcane

  June 25 edited June 25

  if that's not too much to ask — I also seem to have the same problem with products sorting. On a category page sorting is working correctly (for example by price), but on the Shop's main page is not

  EDIT: I think I got that one, for any future reference you have to regenerate product lookup tables in Woocommerce tools
• Phil

  June 26

  I received your private message, but you did not attach FTP credentials.

  Please send another message with complete information.

  
  

  Thanks

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• Darcane

  June 26 edited June 26

  Ok I've sent you FTP access, thanks
• Phil

  June 26

  The outdated Betheme version was the culprit.

  After an update, it works correctly.

  
  

  Best regards

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• Darcane

  June 26

  Thanks!!