Slider appearing on Category pages, but not on Shop main page

edited June 25 in BeBuilder

Hello, I have a problem with Layer Slider visibility and I cannot find a solution.

So for my e-commerce I want a Layer Slider to be displayed above content both on main shop page and on all category pages. I have a custom Shop template built and in the template options I have Layer Slider selected.


However, the slider is shown only on category pages, for example: https://new.mojaapteczka.pl/suplementy/zdrowe-zestawy/zdrowy-sen/ but not on shop's main page: https://new.mojaapteczka.pl/sklep/

How to fix this?

Thanks,

Mateusz

Comments

  • Hey,

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • Thank you, I've sent you the WP Dashboard access. Is the FTP access necessary? This is my client's FTP server with other WP installations which I'm not really comfortable sharing

  • edited June 25

    if that's not too much to ask — I also seem to have the same problem with products sorting. On a category page sorting is working correctly (for example by price), but on the Shop's main page is not

    EDIT: I think I got that one, for any future reference you have to regenerate product lookup tables in Woocommerce tools

  • I received your private message, but you did not attach FTP credentials.

    Please send another message with complete information.


    Thanks

  • edited June 26

    Ok I've sent you FTP access, thanks

  • The outdated Betheme version was the culprit.

    After an update, it works correctly.


    Best regards

  • Thanks!!

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