Variants with multiple attributes
Hello!
It seems that variant products that have:
- multiple product attributes, and
- some attributes configurations unavailable,
doesn't work properly while user try different attributes configurations.
For example, look at this product: https://new.mojaapteczka.pl/produkt/witamina-d3-z-lanoliny-k2-mk7-kapsulki/
When I choose a configuration:
I don't have option to uncheck chosen option and after configuring product again price is not showing:
Am I doing something wrong or is this a bug?
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
I've sent the access, many thanks. For now the only example of such product is the one linked above.
FYI we have your credentials and looking for a best approach to resolve that.
Best regards
Thank you!
Just my two cents: from the UX perspective it is supposed to let me uncheck active filter in one category by either 1) clicking the active filter again, AND 2) clearing the filter by clicking "x clear" beside the active category. Unchecking the filter in this particular category should then refresh active / disabled states in all other categories.
We have decided that adding reset button will be the best solution.
Please check it out now.
Best regards
Thanks for fixing it!