Template affected by WOO Tag selection
I've been using BeTheme for years on multiple E commerce sites and never come across this.
I am using Default Store 2 which appears to have 2 styles of product templates, this one that shows the generic extras tabs: https://themes.muffingroup.com/betheme-store2/product/beheadphones1/ and this one that doesn't: https://themes.muffingroup.com/betheme-store2/product/beheadphones2/
It's this second layout I want to use but as soon as I remove the tag 'Template_product' the style reverts to the first version with tabs.
I have no idea how the tags effect the template and although I want to use tags i don't want this name of tag or for it to link to the shop page.
Here is a link to the preferred product template on my site: https://rabbitcare.uk/product/beheadphones2/
And a broken one with 'Template_product' tag removed: https://rabbitcare.uk/product/beheadphones2-1/
Thank you in advance and for a great theme, the only one I've used for 8 years!
Comments
Hello,
Plesae see the following video tutorial:
https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/
Best regards
Thank you for the link, which i have watched again, but it doesn't answer my question or solve my issue unfortunately.
Apologies Phil, I can see the condition now.
So it appears my template is missing some of the css, even after reinstall, can you help with this please?
Quite a few differences between the one on my site and your demo.
Thank you.
All sorted, thank you.
Hi Phil, apologies, another query, I've edited my product and it shows perfect in the BeBuilder product screen, but the 'live' product shows the unedited template. Link to product: https://rabbitcare.uk/product/sherwood-urinary-supplement/
Did you edit the product (you sent link to) description with BeBuilder?
If not, please do it.
Best regards
Yes, indeed, as you can see in my first screenshot by the product title at the top. But neither the preview or product show the new edited version.
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
You did not edit this part in your single product template.
Edit it, and remove these sections:
Then replace these sections with the Product Content element or the Product Tabs.
Best regards
Hi Phil, thanks for the explanation and great support as usual.
Although I've never had to do that before....all working perfectly now, thank you 😊