1) I have checked your newly added demo websites and found one called Beparty 6 which has a nice lazy load functionality while on scroll (elements display in a fade up animation way). Is there any way I can replicate this for my store's home and shop page? If it's possible that would be great.
2) The first blue highlighted element is a line whose source I can’t identify. It only appears on products added through a third-party plugin and doesn’t show up on manually added products. Also, I’d like your advice on whether I should remove this clickable link (second blue highlighted element) or redirect it to the cart page. Would redirecting it to the cart page make sense?
1) The Shop page appears empty right after I update one or two plugins. No other changes were made. I dont know if this is commun but it's displayed once I've cleared my site cache.
Can you advise what workarounds exist if it happens again beside deactivating plugins?
The issue happened right after updating RankMath, WooCommerce and WooCommerce Flexible Shipping plugins.
Yes, caching is active at the hosting level (I cleared it already when the issue appeared). I don’t currently use any extra caching plugins inside WordPress.
Comments
If the plugin is beyond the list of plugins we support, you should contact the plugin author to locate and resolve your issue.
https://support.muffingroup.com/documentation/bundled-plugins/#compatibility
Best regards
I see what you’re saying, I’ll see what I can do.
Thank you so much
Hi,
1) I have checked your newly added demo websites and found one called Beparty 6 which has a nice lazy load functionality while on scroll (elements display in a fade up animation way). Is there any way I can replicate this for my store's home and shop page? If it's possible that would be great.
2) The first blue highlighted element is a line whose source I can’t identify. It only appears on products added through a third-party plugin and doesn’t show up on manually added products. Also, I’d like your advice on whether I should remove this clickable link (second blue highlighted element) or redirect it to the cart page. Would redirecting it to the cart page make sense?
Thank you so much
Kind regards
1) It is not a lazy load, but an animation. Lazy load is a different feature.
You can add animations in the Advanced tab of elements or wraps:
2) Edit your template and open the Add to cart button element settings, and in the Style tab change the Line separator color:
Regarding the link below this button, in my opinion, it is unnecessary, and I would remove it.
Best regards
That was exactly what I was looking for.
Thank you for your help!
Hi there,
1) The shop page appears to be empty once again!
2) I’d like to ask do you ever offer discounts on support renewal, or is it always at the standard Envato pricing?
Just want to know if there are any occasions where a lower price might be available.
Thank you!
1) Without replicating the issue, it is impossible for us to indicate what could be triggering that.
What did you do before it happened?
2) It is a standard Envato pricing and they do not offer discounts for that.
Best regards
1) The Shop page appears empty right after I update one or two plugins. No other changes were made. I dont know if this is commun but it's displayed once I've cleared my site cache.
Can you advise what workarounds exist if it happens again beside deactivating plugins?
2) I see! Thank you
Kind regards
Which plugins did you update exactly?
Do you have any cache active on your website?
Best regards
The issue happened right after updating RankMath, WooCommerce and WooCommerce Flexible Shipping plugins.
Yes, caching is active at the hosting level (I cleared it already when the issue appeared). I don’t currently use any extra caching plugins inside WordPress.
Thank you!
When you have any pending updates, please perform a test and disable the cache on your server before updating.
After that, update your plugin(s) and verify that the templates are assigned correctly.
Thanks