My Account Icon Not Working

edyh2 · July 26

Hi there,

I'm adding my account icon to the header, but the login window doesn't pop up when I click on it. Could you please help me troubleshoot this issue?

Many thanks!

Phil · July 28

Hi,

Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

Thanks

edyh2 · July 28

Hi Phil,

Just sent the info via email. Thanks

Phil · July 29

We have your access, and we are checking the reason.

Best regards

edyh2 · July 29

Thanks Phil, looking forward to your update

Phil · July 30

You had User icon option unchecked in the theme options.

After checking this, it works correctly again.

Best regards

edyh2 · July 30

Thanks Phil for looking into it. It's working now! I thought that was just for the default header settings.

Do I also need to enable the cart for it to function properly?

Phil · July 31

If it does not work properly, then yes, please enable cart as well.

Best regards

My Account Icon Not Working

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