Site Performance Issue After License Transfer from .com.tr to .com
I was previously using BeTheme with the domain simurgart.com.tr, and recently migrated the website to simurgart.com. However, during this transition, I forgot to deactivate the license on the old domain before activating it on the new one.
After activating the theme on simurgart.com, I started experiencing significant performance issues. The site became extremely slow — including page loads, admin panel access, and overall responsiveness.
I suspect this may be related to a license verification or conflict issue due to the improper deactivation on the previous domain.
Details:
- Previous domain: simurgart.com.tr
- Current domain: simurgart.com
- Theme: BeTheme (latest version)
- Issue: Site is very slow after license transfer, old domain may still have an active license
Could you please check and assist in resolving this? If needed, feel free to manually deactivate the license on the old domain, or let me know how I can do that properly. Also, if this issue is unrelated to the license, I’d appreciate your help diagnosing the root cause of the slowdown.
Thank you for your support. Looking forward to your guidance.
Best regards,
Serhat
Comments
"It seems I’ve accidentally deleted everything related to the .com version of the site."
Hi,
When you changed your domain, did you change the hosting and server as well?
Did you also follow the tips mentioned in this article?:
https://support.muffingroup.com/how-to/how-to-speed-up-my-site/
Thanks
Hi,
Yes, during the domain change, I also switched to a different hosting provider and server environment.
After migrating to the new domain (simurgart.com), I started experiencing noticeable performance issues — the website became significantly slower than before.
I have reviewed the article you shared (https://support.muffingroup.com/how-to/how-to-speed-up-my-site/) and applied most of the recommended optimizations, including:
Despite these efforts, the site remains unusually slow. That's why I suspect the issue might be related to the license not being properly deactivated on the old domain (simurgart.com.tr) before activating it on the new one.
Could the license conflict or validation checks be affecting performance in any way?
Looking forward to your advice.
Thanks again for your support!
Best regards,
Serhat
In that case, the answer seems to be at the beginning of your previous message.
The only thing that changed and could have an impact on your site performance is your hosting.
Please contact your hosting provider regarding this.
Best regards