my license is unregistered

Hi,

I purchased BeTheme in June this year.

I have a Purchase Code and registered it on my website before, but I see that BeTheme is unregistered and I can't register again. It gives me a message that it's already used.

I'm not sure if I want to post my registration code here. Is this private message or public?

Comments

  • Hello!

    This forum is public, so do not share your license key here.

    If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

    There, you will find instructions and a link to our license tool.

    Thanks

  • edited August 6

    Thank you, I re-registered the theme.

    I thought maybe it was due to a registration issue, but it's not.

    I can't figure out how to save section as global style to be able to copy same section in different post.

    I was watching Albert's video but he only show what he had already created. Can you please point me to the right video.

    I select section and click + under global style and give it name. When I try to post new section from global style in new post I don't see that name under my list.

    Basically, I need to copy the post and make small corrections instead of redesigning the whole post again. Plugin Copy /paste doesn't work at all. This should be a simple task.

  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • My website: https://taurusmag.com/

    I just sent you the login and details via the contact form.

  • Sorry, but we didn't get any private message from you yet.

    Please check your email inbox for our response. Look also inside the spam folder.

    If you haven't received a message from us, please resend your login credentials.

    Ensure that you have sent all the required information mentioned in the previous message.

    • link to this forum discussion
    • link to your website
    • login credentials

    Thanks

  • I have created a new page for testing purposes and everything works as it should.

    See the following screenshots:

    Morevoer, I created a new global section, and it works as well:

    Please explain in more detail what the problem is.


    Best regards

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