Bug in most recent theme update?
Hi,
We have some issues with the "column text" editor. I can't upload a .mov file. I've attached an image instead.
It worked fine until the most recent update.
Thanks.
Hi,
We have some issues with the "column text" editor. I can't upload a .mov file. I've attached an image instead.
It worked fine until the most recent update.
Thanks.
Comments
Hi,
Please provide the steps you are following, so we can replicate them.
Thanks
Using Mac Safari, edit existing text in "column text" editor.
Gotta say, on my PC using Firefox it's buggy also. It seems freezes, is slow to save, and crashes Firefox.
Do you refer only to the option "Add Media" in the Column Text element, and uploading and choosing mov files?
Please describe it as detailed as you can.
Thanks
I am just editing text - nothing else.
I open a post or page and select a exisitng text field - "column text" - when I do I can only edit in "text."
The "visual" tab freezes (stops working) and the "text" layout and functionality is what's available only.
I can manage for now but it's not ideal.
===
Also, this popped up out of the blue.
Regarding the CSS, I do not know what changed and if it's the whole website or only the posts (two of them - both had the same warning) I had open.
Disregard the last comment please - I saw what it did.
It changed the layout of my posts - jumbeled it up. I lost text and things got moved.
The restore function did not work but I was able to solve the damage caused the the "CSS error."
I can reproduce the error by going from the BeBuilder to "edit page" - when I do the CSS error screen pops up.
If I got to "edit" from the post page, it works fine.
I move between the "rebuilder" and "edit" function to change the exceprt if necessary - can I edit the excerpt through BeBuilder? I have not been able to find it.
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
PS. Regarding the CSS error, please ignore it. It is a false positive, and it will be fixed in the next update.
OK.
We have to figure out FTP access. We've been using WordPress.com as our provider, it's different from what we're used to server-wise.
Thanks
Did you handle this?
I have not received any message from you yet.
Best regards
No, we have not yet. We'll share the necessary information as soon as we can.
Thanks