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Builder is broken - cannot access page

kithindinkithindin
in BeBuilder

I'm using the latest version of BeTheme and I tried to add a map widget (tried both basic and advanced). I added the google map API. Now the backend page won't load. I can load other pages but this one is corrupt. I just spent 3 hours working on it so I'm hesitant to restore from yesterday's database backup.

I haven't added any customer code except for FAQ schema in the JS area.

Site is https://thestandevens.nz/and homepage won't load properly in back or front end.

backend.jpg


https://thestandevens.nz/sumner-local-articles/ - another page loading fine.

Comments

  • kithindinkithindin

    I just gave up and restored the entire site and database from yesterday. Built it all again without the map. It has just done the same thing! Lost all the homepage content and now it looks like my original screenshot!

  • kithindinkithindin

    Just uploaded and old version of BeTheme but it didn't fix it. (I had another issue with the visual editor not giving me the 'visual' view the other day and an older version worked while the latest didn't)

  • PhilPhil

    Hey,

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PhilPhil

    I made a test and added a map to your home page, and it works properly:

    obraz.png

    Are there particular steps I should take to reproduce this problem?


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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