WPML blocking edit of templates

SEMTIX · August 28

Hello,

I am experiencing an issue with BeBuilder when WPML is activated.

When WPML is turned on, the editor does not load properly in Templates.
When I deactivate WPML, BeBuilder works as expected.

Could you please check what may be causing this conflict between BeBuilder and WPML?

I can provide you with access details if needed.

Thank you in advance for your help.

Phil · August 28

Hi,

We have received your private message and are verifying what could be wrong.

Thanks

Phil · August 28

Do you have any cache on your server?

Any changes we make to the theme file are not reflected on the website.

If you have any cache, please disable it.

Thanks

SEMTIX · August 29

I do not know about any cache on server side. There is some firewall which I just turned off.

Phil · August 29

We need to do a deeper investigation.

Please also send FTP access as you did with the WP dashboard access.

Thanks

SEMTIX · August 30

I send you the FTP access - the url of the dev web changed so be aware of that. Credentials are the same.

Phil · September 1

There is some really strong cache. Even changing the theme in the WP panel does not have effect on the live website.

Are you sure that you do not have any cache active? Maybe you have Cloudflare set for your website?

If you are unsure, I suggest contacting your hosting provider and asking if you do not have any cache active on the server.

Best regards

SEMTIX · September 2

Are you looking at triga1.semtix.eu? I made a copy, where you can do whatever you want. The FTP access should be for this domain.

Phil · September 2

You were completely right, sorry for our mistake.

We have corrected that.

To correct that on the main domain, copy the following files from the staging one:

functions/builder/class-mfn-builder-woo-helper.php

visual-builder/classes/visual-builder-class.php

After you copy-paste these files, remember not to update the theme, as these changes will be erased, as we did not include this fix in the newest update.

Best regards

SEMTIX · September 3

It works, thanks!

So there is some unusual problem with my settings? Cannot it be corrected to stay updated?

Phil · September 3

It is a problem that after you install WPML, it might not assign products (posts, pages, etc.) to any language, and the template is trying to load a product that it assigned anywhere.

We are looking for a solution to that.

Best regards

SEMTIX · September 3

Ok, will you somehow alert me, that the solution for that is in an update? Or what will be the changelog I should look for?

Phil · September 3

Sure thing.

I will let you know when we find a possible solution.

Best regards

SEMTIX · September 4

Thank you

WPML blocking edit of templates

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