Pre-built website is installed broken on my URL
Hi there,
When I install my preferred pre-built website (Coaching 3), it appears broken on my URL (https://khaki-lyrebird-323270.hostingersite.com/; this is a temporary domain, if it does not load when you check this ticket, please try https://lilyefthymiou.com).
You will notice how everything below the slider is shifted to the left (images & titles cut, etc). Nothing has been adjusted on my side, this is how it appears right after the pre-built website is installed.
Can you, please, check & advise how to fix?
If WP Admin access codes are required, please advise how to share securely.
Looking forward to your prompt support.
Thank you.
Comments
Hi,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Hi,
I have enabled the following option:
Please check it out now.
Best regards
Hi there,
Unfortunately, the issue still persists.
Can you, please, compare https://lilyefthymiou.com to Coaching 3 side-by-side?
You will notice that the website on lilyefthymiou.com is still broken - e.g. see how section "Popular Guides" is shifted & disappears to the left - only half of it shown; the same applied to the entire website.
As mentioned above, nothing has been adjusted on my side, this is how it appears right after the pre-built website is installed.
Can you, please, recheck & fix?
Thank you in advance.
Did you purge the cache?
If not, please do that because it displays correctly for me:
Please note that we recommend keeping all cache disabled until you finish working on the website.
Best regards
Hi again,
You are absolutely right, purged the cache and all looks ok now.
Thanks a lot for your prompt support.
Best regards
I am happy I could help.
If you have any other questions or problems feel free to ask.
Best regards