Shop page content disappears for non-logged in users - only header/footer visible

Hi everyone,

I'm pretty new to WordPress and running into a frustrating issue that I can't figure out. Hoping someone can point me in the right direction! I'm using Paintstore template now.

The Problem: I bought a WordPress template and set up my shop page. Everything looks perfect when I'm logged into my admin account, but when I test it in a different browser (or incognito mode), the shop page only shows the header and footer - all the actual content and products are missing.

What I've Done So Far:

  • The shop page is set to "Public" visibility
  • I can see and edit everything fine from the admin side
  • Other pages on my site seem to work normally for non-logged users
  • I'm using [mention your theme name if you know it] template

Questions:

  1. Is this a common issue with shop pages?
  2. Could it be a theme problem or plugin conflict?
  3. Are there specific settings I should check?

I'm not very technical, so step-by-step guidance would be really appreciated! Thanks in advance for any help. i have attached both the screenshots of where the store page is visible for a logged in user and the other when i try to open it from other browser.


Comments

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.