Licensing URL Modifications
We have been working on building our website using BeTheme with an internal IP and recently switched the URL to the actual live URL that will be used for production.
It seems that some features (such as editing pages and adding pre-built sections) are no longer working. We tried to deactivate the old URL using the recommended steps, but this requires deleting the theme files on the previously assigned internal IP. We cannot do that, as the internal IP is the actual IP that hosts the live URL we are currently using.
Please suggest the steps to register the live URL without deleting any files.
Comments
Hello!
If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
There, you will find instructions and a link to our license tool.
Thanks
Thank you. The theme has not been removed from the server but the URL changed and since this change the functionality of the theme when modifying content, page creation etc. is not functioning properly.
Please provide more details on what is happening.
If you have any error messages or errors in the console, please attach screenshots showing them.
Thanks