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Empty categories with BeBuilder

SarisSaris
in BeBuilder

Hello, I am creating the mega menus with BeBuilder and everything is working perfect except for one detail.

The menus show the shop categories and I have activated "Hide Empty Categories", but they are showing and I don't know why.

I need to fix this because the menu can't have a button that takes you to an empty category.

You can see the problem in the images attached.


Comments

  • PhilPhil

    Hi,

    Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

    Thanks

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  • SarisSaris

    Hello, you can see the website here:

    https://new.doser.es/

  • PhilPhil

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

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  • SarisSaris

    Ok, i have just sent the message with all the information.

    Thank you,

    Sara.

  • PhilPhil

    You have restrictions set to your websites dashboard:

    image.png

    I am not allowed to provide an IP address, so can you disable it for a while, please?

    If it is possible, you can instead whitelist a country. We are located in Poland.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • SarisSaris

    Sorry, but i don't know how to do that, i haven't restricted anything willfully.

    Can you help me to do that?

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