Failed to import website demo template.
First, let me clarify: my website runs on WooCommerce, and my existing data is absolutely critical.
When I attempted to import the demo theme, the process required me to clear and reset my database—something I simply cannot afford to do.
Consequently, I skipped that step; however, I subsequently discovered that the only content imported to my site was a jumbled mess of incoherent data.
I am hoping to find a solution to this issue and would be immensely grateful for any assistance you can provide!
Furthermore, I was hoping to be able to utilize sections from other templates; however, BeBuilder only offers extremely generic elements. I’m starting to question what the point of owning BeTheme actually is.
Comments
Hi,
Skipping the database reset is the correct approach if you want to keep existing data.
Can you explain in more detail what is happening, and attach screenshots of this "mess", please?
In general, some things require adjustments after installing the demo without a database reset, as it is not a clean installation. But I hope I can suggest things you can do after the import.
Best regards
Just like this🙄
Can we communicate on WhatsApp or other instant messaging platforms?
Sorry, but we do not provide this kind of support.
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact so we can take a closer look at this. Please also tell me which pre-built webstie you installed.
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Thanks