Wordpress Dashboard Out of memory message

rarch47 · August 2015

Had a few issues with white screen lately so I turned on the debugging.

Have noticed there are some patterns around this. It would appear that Woo Commerce plugin, HTTPS plugin and (somewhat) Jetpack plugin are quite memory hungry. Actually I think the Visual Composer kind of lands in the same boat (VC loads a 1MB JS file on every page!)

Often when doing a Woo Commerce related activty in the dashboard it shows the white screen with an error message about php memory allocation, i.e.:

Fatal error: Out of memory (allocated 90439680) (tried to allocate 122880 bytes) in /home/kawanaba/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php on line 1632

Now the hosting provider is not really giving me much helpful advice about this. I was hoping I could ask you for some server hosting recommendations for a website with some memory hungry plugins and also the BeTheme. It would appear that your theme asks quite a bit from memory also as it's common to show the white screen when going into the theme options.

I'm really thinking of changing host company to one that specialises in managing Wordpress websites like WP Engine or PageLy. Just looking for some recommendations from BeTheme support as it would seem that your theme is a bit hungry for memory as well.

Albert · August 2015

Hi,

he don't want to give you any advices because he knows very well that your server is limited and needs memory. So if your provider is not helpful at all, you should change hosting service. Also as you see, this problem is related with WooCommerce plugin so it's not theme at all.

Thanks!

rarch47 · August 2015

Yes thank you for your response. Woo Commerce has come up in the error messages quite a bit but I have noticed that your theme files do sometimes as well. I can attach the error.log file for evidence.

Issue is, I don't see many providers being upfront about memory usage. They talk about bandwidth and server space but I really don't think they are at the core issue.

From the error messages and the 'white screen' issues, do you think available server memory for PHP is the most important factor? I't just hard to get a straight answer in this domain...

Even though the memory limit has supposedly been increased to 512MB via php.ini and wp-config.php files I still feel that it hasn't actually been increased much at all (i.e. virtual memory).

Albert · August 2015

Yes, server memory for PHP is the most important factor in this case for sure. Many users got 32 or 64MB memory and all works fine but this must be real memory. A lot of hosting providers do not say true and that's why you got the information about not enough memory. And because this is server issue, only server admin is able to help.

rarch47 · August 2015

Thanks for clarifying. I thought this was the issue and many hosting companies not being transparent and upfront. I am migrating the website to FlyWheel hosting right now.

Albert · August 2015

Yes, it's true. Many hosting companies do not care about memory. They can not increase values for memory because they know very well it is not possible because servers are shared between too many accounts.

Wordpress Dashboard Out of memory message

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