Issues when migrating site from one hosting to another
Hi guys, great theme!
I designed a new website for my client using the BeTheme but they are handling the backend; domain, hosting, etc. They wanted to change hosting providers from ITX to GoDaddy. After spending time on the phone with GoDaddy yesterday, they hit a road block and their site is down.
URL: http://hiddentearsproject.org/ you can see they are getting a parse error: "Parse error: syntax error, unexpected '(' in /home/content/22/6336822/html/Hidden Tears Website/index.php on line 70"
Here is a copy paste of the email from him to me so you can get all info. GoDaddy is claiming it's an issue with the theme, but I am not believing that.
"I’ve uploaded the entire backup to Godaddy so it should work, but the index file for the Envato word press theme isn’t coded properly to fit with Godaddy (probably because when it uploaded it was coded to work with ITX perhaps?) so Godaddy is saying that’s the only reason why it’s not working. They are not professional coders and do not know how to solve the problem."
Please advise!!
Comments
this looks like one of the files were corrupted. Because we don't if this file is responsible for theme, we recommend to update all theme files via FTP. Also please update wordpress itself if this won't help.
Thanks!